About ConsultChoice

Founded in 2015, ConsultChoice emerged from a simple observation: professionals and organizations were struggling to determine whether online or in-person consultations would best suit their specific needs. Our founder, Dr. Alexandra Chen, experienced this challenge firsthand while working as a global business consultant, often finding herself traveling unnecessarily for meetings that could have been conducted virtually, or conversely, attempting virtual sessions for complex negotiations that demanded in-person interaction.

What began as a research project with 50 participants quickly evolved into a comprehensive methodology for analyzing consultation needs across industries. By 2017, we had expanded to a team of 12 specialists and launched our proprietary decision framework. Today, ConsultChoice serves over 500 organizations globally, helping them optimize their consultation practices through data-driven recommendations and innovative hybrid approaches.

Our Mission & Values

Guiding principles that shape our approach to consultation optimization

Our Mission

At ConsultChoice, our mission is to transform how professionals and organizations approach consultations by eliminating guesswork and providing evidence-based frameworks for choosing the optimal format. We believe that the right consultation environment dramatically impacts outcomes, and our purpose is to ensure every interaction achieves its maximum potential.

We are committed to continuous research and innovation, constantly refining our methodology to account for evolving technologies, changing workplace dynamics, and new insights from behavioral science. Through this dedication, we aim to save our clients valuable time and resources while enhancing the quality and effectiveness of their professional interactions.

Core Values

Evidence-Based Decision Making: We believe in the power of data and research to guide consultation choices, avoiding assumptions and subjective preferences.
Format Neutrality: We maintain no inherent bias toward either online or offline formats, recognizing that each has distinct advantages in different contexts.
Efficiency Without Compromise: We prioritize solutions that save time and resources without sacrificing the quality and effectiveness of interactions.
Continuous Adaptation: We embrace change and constantly evolve our methodologies to incorporate new technologies and research findings.
Client Empowerment: We focus on transferring knowledge and building capacity, enabling clients to make informed format decisions independently.

Meet Our Expert Team

The specialists behind our consultation methodology

Dr. Alexandra Chen

Founder & CEO

With a PhD in Organizational Behavior from Stanford and 15 years of global consulting experience, Alexandra pioneered our consultation assessment methodology. She has published over 30 papers on virtual versus in-person professional interactions and speaks regularly at international business conferences.

Dr. Marcus Whitfield

Research Director

Marcus leads our research initiatives, bringing expertise from his previous role as head of behavioral economics at MIT. His groundbreaking work on cognitive patterns in virtual environments has reshaped our understanding of how communication medium affects decision-making processes.

Sophia Nakamura

Technology Integration Specialist

With a background in both computer science and psychology, Sophia specializes in optimizing technological aspects of virtual consultations. Her innovations in hybrid meeting environments have been adopted by Fortune 500 companies worldwide.

Dr. Jamal Ibrahim

Client Solutions Director

Jamal oversees the implementation of our consultation frameworks across diverse industries. His experience spans healthcare, finance, education, and government sectors, giving him unique insight into specialized consultation requirements for different professional contexts.

Our Key Achievements

Making a measurable impact through consultation optimization

500+ Organizations

We've helped over 500 organizations across 35 countries optimize their consultation practices, spanning industries from healthcare to finance to education.

1.2M Hours Saved

Our clients have collectively saved over 1.2 million hours by implementing our consultation format recommendations, eliminating unnecessary travel and inefficient meetings.

15,000+ Consultations Analyzed

Our research database includes detailed analysis of over 15,000 professional consultations across formats, providing unparalleled insight into effectiveness factors.

12 Industry Awards

Our methodology and technology have been recognized with 12 major industry awards for innovation, including the prestigious Global Consultation Excellence Award in 2022.

What Our Clients Say

Real experiences from organizations we've helped

ConsultChoice transformed our global operations. Their hybrid consultation model saved us approximately 2,000 travel hours in the first year while actually improving our client satisfaction ratings. Their methodical approach to analyzing each consultation scenario has become an integral part of our workflow planning.

Jennifer Zhao

Operations Director, Global Financial Services

As a healthcare network serving rural communities, we were skeptical about virtual consultations for sensitive medical discussions. ConsultChoice's nuanced approach helped us identify which specialties and patient scenarios worked best for each format. The result has been dramatically improved access to care without compromising quality.

Dr. Robert Chen

Medical Director, Regional Health Network

The education sector presents unique consultation challenges. ConsultChoice helped our university develop a framework for student advising that respects individual preferences while optimizing faculty time. Their research-based approach provided the evidence we needed to implement significant changes to our advising structure.